Welcome to Beauty Saunas & Baths! Calgary Alberta

Terms / Return Policy

  Return Policy

ALL “FACTORY DEFECTS” MUST BE REPORTED WITHIN 30 DAYS OF THE DELIVERY DATE OTHERWISE, THEY WILL FALL INTO THE PART WARRANTY REPAIR CATEGORY.

Terms

The purchaser of the shower, whirlpool bathtub or sauna unit accepts full responsibility and liability for its proper use, operation and installation. The purchaser is responsible for any installation cost. The purchaser further agrees to indemnify and hold harmless of the seller, its officers and employees from any claims, actions, lawsuits, judgments or liability arising from the use of this product. By purchasing this item the purchaser agrees to the above conditions of this sale and absolves seller, its officers, and employees of any and all liability regardless of its origin in the use of this product.

It is the customers responsibility to check if these units will comply with their state, Province and country codes.

Prices, pictures, descriptions, and content on our website are subject to change without notice.  Pictures are not to scale.  Additional descriptive pictures of our units may not have been taken of the specific model, but some are universal pictures that acts as a reference.

We reserve the right to cancel any orders with return of payment at Beauty Saunas and Baths Discression and without compensation.

Shipping costs for flat rate items are for most locations in Canada, We reserve the right to charge fees to cover actual shipping costs in the event shipping costs exceed the flat rate fees charged. In the event that there are extra fees purchaser will be notified before shipping of any extra fees. If extra shipping fees are not agreed to be charged then order may be cancelled and all funds returned to Purchaser.

Returns/Exchanges

You can return all items bought from Beauty Saunas and Baths within 20 days from ship date when it leaves our warehouse.

To qualify, simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, accessories, original crate, etc.). We must receive your item back within 30 days of when we originally shipped it to you. Please allow us 3 – 5 days from the time we receive the return to process your refund. You will be responsible for shipping costs to and from our warehouse for returns. And a Minimum 30% Restocking fee will apply to all returns unless wrong product was shipped to you by mistake. At which time we will gladly cover the costs to get you the right product delivered to you. Note: Product that has been installed is not returnable.

Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape and form.  This will help prevent damages back to us.  Damaged packages shipped back to us due to poor packaging may result with a refusal of return or a restocking fee of up to 100%.

For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to original shipping and return shipping even if shipping was free. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee, return shipping fee, and less a restocking fee.  A restocking fee of 30% will be applied to all returns or a greater fee if  ( not packaged properly, etc). Used Products are Non returnable.

For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase. If you paid using check, the refund will be applied to using a company check.

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